Informations regarding the payout process for Sberbank Europe AG

Due to legal requirements, there are different compensation procedures for customers of Sberbank Europe AG. The decisive criterion is whether you opened your account with Sberbank or its brand "Sberbank Direct":
 


 
Customers of Sberbank Europe AG will receive a letter from Einlagensicherung AUSTRIA with login details for our payout website.
 
If you have already received the letter, please click next.
 


 
Customers of the "Sberbank Direct" brand cannot register on our payout website.
 
You will be informed by the Entschädigungseinrichtung deutscher Banken (EdB) about the further procedure. EdB handles the compensation of Sberbank Direct customers on our behalf.